Support
Answers to common questions about Perimtec fence systems, catalogs, and project planning.
Perimtec offers three core systems: Steel Frame Fence System, Single Color Steel Privacy Fence System, and Aluminum Frame Fence System. Each system is intended for different design goals, maintenance expectations, and project conditions.
Choose the Steel Frame Fence System when you want flexibility with infill materials like wood, metal, or composite. Choose the Single Color Steel Privacy Fence System when full visual screening and a matching-post-and-panel steel privacy profile with standard 6'H x 8'W panels are the top priorities.
The Steel Frame Fence System supports the broadest range of project-compatible custom infill, subject to dimensions, orientation, weight, fastening, and site conditions. Aluminum Frame accepts only the approved horizontal infill choices for its current Standard or Commercial configuration. Single Color Steel Privacy is a dedicated all-steel system, not an interchangeable-infill frame.
Visit the catalog and installation-guide library for current system catalogs, assembly manuals, and installation guides. Individual system pages also link to their relevant downloads.
Use the project pricing form to share footage, system, height, infill, gates, and site details. The team can review the current configuration and help identify an appropriate system.
Heights are system-dependent. Steel Frame online size paths currently include 4'H × 6'W, 4'H × 8'W, 6'H × 6'W, 6'H × 8'W, and 8'H × 6'W; not every infill works at every size or orientation. Aluminum Frame heights and styles depend on the current Standard or Commercial configuration. Single Color Steel Privacy has one standard configuration: 6'H × 8'W. Confirm current availability on the applicable system or shop page.
Steel Frame uses 6-foot and 8-foot section widths depending on its size, infill, and orientation configuration. Aluminum Frame sections are 6 feet wide and use horizontal boards or infill only. Single Color Steel Privacy uses a standard 6'H × 8'W configuration. Check the applicable system and shop page before ordering because not every option is offered in every width.
No Perimtec system is an unrestricted “any material” platform. Steel Frame supports the broadest compatible range, including wood or cedar, WPC or composite, vinyl, Designer Metal or corrugated metal, and other project-compatible infill; suitability depends on dimensions, orientation, weight, fastening, and project conditions. Aluminum Frame uses horizontal boards or infill only and accepts the approved choices for the selected Standard or Commercial configuration. Single Color Steel Privacy is a dedicated all-steel system, not an interchangeable-infill frame.
Post selection is specific to the fence or gate system, section configuration, height, mounting condition, and project loads—not simply whether a project is residential or commercial. Confirm the post offered in the current configurator, and request project review when site or engineering conditions require a different solution.
Some configurations can be mounted at existing concrete using a verified core-drill or base-plated approach, while an in-ground post beside or through concrete may be appropriate in other conditions. The correct post, anchorage, edge distance, slab or footing capacity, loads, and gate conditions must be reviewed for the project. See the concrete mounting guide; do not assume one base-plate size or mounting method applies to every system.
Colors vary by system and selected infill. Steel Frame and Aluminum Frame choices are shown in their current configurations; Single Color Steel Privacy currently uses its dedicated four-color palette across matching system components. Confirm the selected system and shop color before ordering, and request project review for any non-standard finish.
Spacing components and allowable gaps depend on the selected frame, infill, orientation, and configuration. Do not assume a 1-inch spacer applies across every Perimtec system; confirm the available spacer or semi-privacy option in the current product configuration.
Field cutting depends on the selected system and component. Follow the applicable installation guide and current product instructions for permitted cuts, tools, corrosion protection or touch-up requirements, and clearances. Confirm custom dimensions before ordering rather than assuming every frame, panel, post, or gate component can be cut onsite.
Current online gate families are aluminum, and available sizes vary by family and product configuration. The Heavy-Duty Aluminum Gate Frame uses thicker-wall, reinforced construction with internal upright stiffeners, so the frame does not depend on infill for its primary rigidity. The Architectural Aluminum Gate System uses a door-style frame and mortised lock design and requires compatible infill for intended rigidity. Custom steel gates remain quote-based. Confirm current sizes and options in the gate shop and on the relevant individual gate product page; do not assume a gate can be cut to any opening onsite.
Gate attachment depends on the selected gate family, compatible posts and hardware, opening loads, clearances, and the supporting construction. Confirm the mounting condition in the gate product configuration or through project review; “structurally sound” alone is not enough to establish compatibility.
Contractor or project-specific pricing is not assumed for every product or order. Submit the project through the pricing page so current products, quantities, delivery, and any applicable pricing can be reviewed.
Installer availability and referrals vary by location and project. Request a project estimate first, then ask the team whether an installer connection is currently available in your area; a referral is not guaranteed and is separate from product pricing.